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Frequently Asked Questions

Please follow these steps to check into Wynn or Encore Las Vegas, using the Wynn Resorts App.

  1. On the day of check in, sign into your Wynn Rewards account. If you do not have an account, you will be prompted to create one.
  2. Make a reservation or enter your confirmation number to populate a pre-existing reservation.
  3. Click on the “Check In” button shown on the welcome screen.
  4. Your room may not be ready if you attempt to check in prior to 3 p.m. the day of your stay, but you can click the “Check In Anyway” button to proceed with the check in process.
  5. The next step is to match your identity to your room reservation for security purposes. To verify your identity, follow the prompts to upload a photo of a valid Driver’s License, Passport or Passport Card, or proceed by clicking on “Verify with ID.me to Complete the Process.”
  6. Click “Continue Check In” to show your profile. Validate your profile information or make edits as needed.
  7. Click “Continue to Registration Card” and you will be shown the registration card agreement.
  8. Click “Agree and Continue.”
  9. From there, review the payment summary and click “Continue to Payment Method.” Enter payment information to receive a message indicating payment was successful.
  10. Click “Continue” and your room request will be sent to the Front Desk for room assignment.
  11. While your room is assigned, you will receive a message that your room is being prepared.
  12. You will receive a text message when “Your Room is Ready.”

To find an existing reservation on the Wynn Resorts app, click “Find My Reservation” on the home screen. Enter your confirmation number or dates of stay. 


To complete your Digital Check In process, we will match your entered information against existing records. Alternatively, you may opt to utilize ID.me.

ID.me will verify your identity by requesting an upload of either a Driver’s License, Passport or Passport Card. Once you complete that process, ID.me will ask for authorization to share the information with Wynn Resorts. Once we receive your information, the resort will match your reservation to the profile provided and complete your check in process.

Learn more about why organizations trust ID.me at https://www.id.me/security.

ID.me is a trusted and secure platform for verifying identities online, utilizing multiple levels of advanced encryption to protect personal information. ID.me is used by the U.S. military and governmental agencies. Your personal information will never be used to send marketing notifications without your consent.

Learn more about why organizations trust ID.me at https://www.id.me/security.

You need a Wynn Rewards account to access Digital Check In. Upon downloading the Wynn Resort App, you are asked to log in as an existing user or sign up for Wynn Rewards.

Check in for Wynn and Encore Las Vegas is 3 p.m. Check out is at 12 p.m. Request an early check in and late check out by contacting the Front Desk or via the in-room iPad.

To check out in the Wynn Resorts app, follow these steps:

  1. Select “Check Out.”
  2. You are provided a check out summary showing billing details and itemized charges.
  3. Confirm the email on file, in order to receive a billing details report.
  4. From there, click “Check Out.”
  5. Confirm check out.
  6. You are then shown a thank you message confirming your check out request is complete.

If there are any issues with your billing details, please visit the Front Desk.

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